Introducing new Guaranteed Freshness Dates
We've always stood behind superior quality with
Our Freshness Guarantee, but now you'll see clearly marked freshness information for all our
perishable products (fruit,
dairy goods, etc.) as well as
every item our kitchen produces.
Counting Fresh Days: How Our Guarantees Work
Start counting freshness dates on the day after you get your delivery. Keep in mind — these are only
the minimum number of freshness days we guarantee. With appropriate food storage or flower care, you may enjoy even more.
How Guaranteed Freshness Dates Benefit You
Our Guaranteed Freshness Dates take the guesswork out of shopping so you can make informed decisions that help you avoid waste and save money. FreshDirect offers far better freshness than the competition.
Our Freshness Guarantee
We take great pride in the quality of our fresh food, flowers and packaged goods, so we guarantee your satisfaction with every
product, every time. If you are dissatisfied with any item in your order,
just contact us right away, and we'll make it right.
How do we ensure such quality? It's been our mission from the beginning. Here are just a few of the ways we offer superior
products in every FreshDirect order:
Smart Storage and Care Means Maximum Freshness
- Experts inspect our produce, flowers and seafood every morning and assign Daily Quality Ratings.
- Our food and flowers come directly from farms, dairies and fisheries (not middlemen), so they're always several days fresher when they get to your door.
- No retail store can match the standard of cleanliness and quality at our fully refrigerated, state-of-the-art facility.
- A range of temperature and humidity environments guarantee that every piece of produce and every flower is stored in its optimal climate.
- Our refrigerator-freezer trucks ensure your items are delivered as cold and fresh as they were when they left our facility.
When your food is properly stored and your flowers are properly cared for, you're likely to get even more fresh days for many items. Keep in mind that after a product is opened, you must refer to the package instructions
on storage and usage.
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