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Our Story

FreshDirect delivers the highest quality food from farm to table; that way, customers can continue to live their active lives, saving time for what really matters. We know that finding a variety of groceries can be a big challenge — it's inconvenient to shop at different stores for different items (deli meat from the butcher shop, fresh bread from the bakery, bulk-size packages from big box retailers, and local vegetables from weekend farmers' markets). Solving for this challenge was the idea behind FreshDirect.

We use our direct relationships with farmers and artisans to drive superior quality in sourcing, then use technology to make it easier to shop and deliver those fresh products to customers' doors. It's faster, it's fresher: It's grocery shopping perfected.

Our Mission

FreshDirect prides itself on sourcing the highest quality food and freshest ingredients available. We believe nutritious, delicious meals and convenient service allow customers more time to live healthy lives.

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Our Goals

We strive to offer the highest quality food options that provide a point of differentiation. It's not enough for us to bring you tasty, delicious and fresh choices, we also want to continually deliver new and unique products.

Our Guarantee

FreshDirect delivers a 100% satisfaction guarantee with every order, every time. We take pride in the high quality of our fresh food and packaged goods. If you are dissatisfied with any aspect of your order, please let us know — we want to make it right.

E-mail us at: service@freshdirect.com

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