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contact freshdirect

FreshDirect Customer Service is standing by to answer your questions, seven days a week.

Due to an unusually high volume of calls and emails, our usual response time is significantly delayed by up to 72 hours. Email is the best way to reach us for non-urgent issues. We are sorry for the inconvenience and appreciate your patience.

We're here:

Monday through Sunday, 6:30 AM to 12:30 AM

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Due to an unusually high volume of calls and emails, our usual response time is significantly delayed by up to 72 hours. Email is the best way to reach us for non-urgent issues. We are sorry for the inconvenience and appreciate your patience.

We're here:

Monday through Sunday, 6:30 AM to 12:30 AM

You may also call us at 1-866-283-7374.
En español: 1-212-897-3797.
We're here Monday through Sunday, 6:30 AM to 12:30 AM.