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FreshDirect Customer Service is standing by to answer your questions, seven days a week. We generally respond within 1 to 3 hours, during our business day. Please select an order number and include as much specific information as possible to ensure a prompt response to your inquiry.

Welcome to FreshDirect 

Dedicated specialists are standing by to help.
Contact us at service@freshdirect.com
Call us: 1-212-796-8002 in the New York area, 1-215-825-5726 in Philadelphia.
Para ayuda en español, llame de Lunes a Domingo, de 8:00 AM a 6:00 PM, al 1-212-897-3797.

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