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    DELIVERY & PICK UP INFO
    Home Delivery
    Corporate Delivery

    Pickup at FreshDirect
    Available Delivery Slots
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    Enjoy delicious FreshDirect food no matter where you live by placing an order online for pickup at our facility, located just outside the Midtown Tunnel in Long Island City, Queens. Our location is especially convenient if you're headed out to the Hamptons or Fire Island

    How it works
    Sign up, browse our site for your favorite foods, and complete Checkout to place your order. When you check out, select our pickup location and the day you'd like to pick up your order. Anytime during our pickup hours, park your car by the "Order Pickup" sign at our facility. Go through the orange door below the sign, where a uniformed attendant will be waiting to check your ID and have your order loaded into your car. See below for directions to FreshDirect.

    Our Pick-Up Times
    You may place your order up to one week in advance and as late as the night before. Order cutoff for next-day pickup is 11 p.m. Orders may be picked up between 1 p.m. and 9 p.m. on Mondays, Tuesdays and Fridays, between 8 a.m. and 6 p.m. on Saturdays, and Sundays between 9 a.m. and 5 p.m.

    Handled with Extra Care
    Fresh foods need extra care in handling, and we do all the right things to make sure your food gets to you in top shape. After we prepare everything to fill your order, our trained packers carefully assemble it in sturdy boxes. We keep the boxes in our refrigerated environment, keeping everything cool and dry until you arrive to pick it up.

    Please note: Prepaid orders only. There is no charge for pickup. The minimum order is $30.

    Handled with Extra Care
    From Manhattan - download printable map & directions
    • Take the Queens Midtown Tunnel -- stay right after exiting the tunnel and choose the far-right toll both.
    • Exit sharp right IMMEDIATELY after the toll, then make a quick left onto Borden Avenue.
    • Follow Borden Avenue for 1/4 mile to FreshDirect, the large yellow building on the right side of the street — the pickup area is in the middle of the building, just past the truck bays, under the "Order Pick-Up" sign.
    From Long Island/Queens - download printable map & directions
    • Take the LIE/495 West toward the Queens Midtown Tunnel.
    • Take the last exit before the toll, Exit #15, Van Dam Street.
    • Continue onto Borden Avenue.
    • You'll travel under the LIE overpass and across a small bridge to a stoplight at Borden Avenue.
    • FreshDirect is the large yellow building on the left side of the street past the stoplight. The order pick-up area is in the middle of the building, just in front of the truck bays, under the "Order Pick-Up" sign.
    From Brooklyn - download printable map & directions
    • Take the BQE/I-278 East toward the Triboro Bridge.
    • Take Exit #35, Midtown Tunnel/LIE, and bear left immediately, toward the Queens Midtown Tunnel (you'll go under an underpass).
    • Bear left onto the LIE and almost immediately take Exit #15, Van Dam Street, the last exit before the toll.
    • Continue onto Borden Avenue.
    • You'll travel under the LIE overpass and across a small bridge to a stoplight at Borden Avenue.
    • FreshDirect is the large yellow building on the left side of the street past the stoplight. The order pick-up area is in the middle of the building, just in front of the truck bays, under the "Order Pick-Up" sign.
    From the Bronx - download printable map & directions
    • Cross the Triboro Bridge toward Queens.
    • Take Exit #4, BQE West.
    • Follow the BQE to Exit #35, Queens Midtown Tunnel.
    • Bear left onto the LIE and almost immediately take Exit #15, Van Dam Street, the last exit before the toll.
    • Continue onto Borden Avenue.
    • You'll travel under the LIE overpass and across a small bridge to a stoplight at Borden Avenue.
    • FreshDirect is the large yellow building on the left side of the street past the stoplight. The order pick-up area is in the middle of the building, just in front of the truck bays, under the "Order Pick-Up" sign.

    Call our Order Pick-Up Desk at 718-928-1575 five to ten minutes before you arrive and we'll have your order ready when you pull up. If you get lost, call our Customer Service Team at 1-212-796-8002.




    Download Printable Maps & Directions to our Facility

    From
    New Jersey/Manhattan
    From
    Long Island/Queens
    From
    Brooklyn
    From
    The Bronx
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