Skip to Content

close

What's Good

DeliveryPass
Just FreshDirect
 

Thanksgiving FAQs

Thanksgiving FAQ

WHEN SHOULD I ORDER
MY MEAL?

Order as soon as possible! Thanksgiving timeslots sell out very quickly, so the earlier you place your order, the better your chances are of getting the delivery time you want.

WHEN IS THE ORDER DEADLINE
FOR THANKSGIVING DELIVERY?

For delivery Saturday, November 21—Thursday, November 26, the deadline for placing orders is earlier than usual. Timeslots and order deadlines vary by location, so please see your order confirmation or visit the "Track Delivery" page to see the cutoff for making changes to a specific order.

Please note that catering platters have additional cutoff restrictions. To learn more, read our "What is the cutoff time for catering?" FAQ.

Your reservation release time will remain the same: 9 PM two days before delivery. If your reservation is unused during the week of Thanksgiving (Sunday, November 22 through Friday, November 27), we will reinstate it for the following week.

DELIVERY DATE RESERVATION EXPIRES
Saturday, November 21 Thursday, November 19 at 9PM
Sunday, November 22 Friday, November 20 at 9PM
Monday, November 23 Saturday, November 21 at 9PM
Tuesday, November 24 Sunday, November 22 at 9PM
Wednesday, November 25 Monday, November 23 at 9PM
Thursday, November 26 Tuesday, November 24 at 9PM

HOW WILL MY FRESH TURKEY ARRIVE?

Although we never freeze our turkeys, they are stored at around 32° F, so they will arrive quite firm and cold. Turkey meat freezes at 26° and any bird stored above this temperature is considered fresh. For more information, please visit the USDA website here.

Please note that it can take up to four hours for your turkey to be warm enough to prep for cooking.

HOW DO I THAW MY TURKEY?

Please follow USDA recommendations, which can be found here.

WHEN WILL MY TURKEY BE AVAILABLE FOR DELIVERY?

A limited selection of fresh and frozen turkeys is available for delivery now. Our full assortment of turkeys will be available for delivery beginning Friday, November 20.

WHAT SIZE TURKEY
SHOULD I BUY?

Check out our turkey size guide to figure out the best size turkey for you. We recommend roughly 1 lb. of turkey per person, but if you have guests with bigger appetites and/or want leftovers, then allow 1.5 lb. per person.

SIZE POUNDS SERVES
Boneless Breast/Tenderloin 2-4 lb. 2-4 guests
Bone-In Breast 4-8 lb. 4-6 guests
Small 8-12 lb. 7-11 guests
Medium 12-16 lb. 11-15 guests
Large 16-24 lb. 15-22 guests

IF I BUY A COMPLETE
THANKSGIVING DINNER,
WILL THERE BE ENOUGH
FOOD FOR EVERYONE?

Guaranteed! On the product page of every dinner you can see how many people it serves, and there will be a serving of everything for everyone in every complete dinner. However, if your family loves a certain side, then we recommend ordering extra to make sure everyone can pile it high on their plates.

HOW MUCH FOOD SHOULD
I ORDER TO SERVE
MY GUESTS?

Check out our party planning calculator to easily figure out how much food to serve your guests.

FOOD SERVINGS FOR EVERY
Appetizers 4-6 Pieces 1 Guest
Veggie Platters 1 Large Platter 10 Guests
Main Dishes 1.5 Servings 1 Guests
Sides 1.5 Cups 1 Guest
Cake or Pie 1.25 Slices 1 Guest
Ice Cream 1 Gallon 10 Guests

WHAT ARE THE CUSTOMER SERVICE HOURS FOR THANKSGIVING WEEK?

  • Monday, November 23: 6:00AM-1:00AM
  • Tuesday, November 24: 6:00AM-1:00AM
  • Wednesday, November 25: 6:00AM-1:00AM
  • Thursday, November 26: 6:00AM-2:30PM