WHEN SHOULD I ORDER
Order as soon as possible! Timeslots sell out very quickly, so take advantage of advanced Thanksgiving ordering and place your order today to avoid disappointment.
WHEN IS THE ORDER DEADLINE
FOR THANKSGIVING DELIVERY?
The order deadline for delivery dates from Monday, November 19 through Thursday, November 22 is earlier than usual. Since delivery timeslots and order deadlines for different neighborhoods may vary, please see Available Delivery Slots for order cutoff information in your neighborhood. Above each timeslot offering is the "order by" date and time.
Due to high demand, we will be adjusting our reservation expiration deadline:
|DELIVERY DATE||RESERVATION EXPIRES|
|Monday, November 19||Sunday, November 18, 12 PM|
|Tuesday, November 20||Monday, November 19, 12 PM|
|Wednesday, November 21||Monday, November 19, 12 PM|
|Thursday, November 22||Tuesday, November 20, 12 PM|
Please note that catering platters have additional cutoff restrictions. To learn more, read our "What is the cutoff time for catering?" FAQ.
HOW WILL MY TURKEY ARRIVE?
While your turkey has never been frozen, we store turkeys at around 32° and it will arrive quite firm and cold. Turkey meat freezes at 26° and any bird stored above this temperature is considered fresh. For more information, please visit the USDA website here.
Please note that it can take up to four hours for your turkey to be warm enough to prep for cooking.
HOW DO I THAW MY TURKEY?
Please follow USDA recommendations, which can be found here.
WHEN WILL MY TURKEY BE AVAILABLE FOR DELIVERY?
Our turkeys are available for delivery beginning November 10.
WHAT SIZE TURKEY
SHOULD I BUY?
Check out our turkey size guide to figure out the best size turkey for you. We recommend roughly 1 lb. of turkey per person, but if you have guests with bigger appetites and/or want leftovers, then allow 1.5 lbs. per person.
|Breast||4-8 lbs.||2-4 guests|
|Half Turkeys||9-12 lbs.||8-11 guests|
|Small||8-12 lbs.||7-11 guests|
|Medium||10-16 lbs.||9-15 guests|
|Large||16-24 lbs.||15-22 guests|
IF I BUY A COMPLETE
WILL THERE BE ENOUGH
FOOD FOR EVERYONE?
Guaranteed! On the product page of every dinner you can see how many people it serves, and there will be a serving of everything for everyone in every complete dinner. However, if your family loves a certain side, then we recommend ordering extra to make sure everyone can pile it high on their plates.
HOW MUCH FOOD SHOULD
I ORDER TO SERVE
Check out our party planning calculator to easily figure out how much food to serve your guests.
|Appetizers||4-6 Pieces||1 Guest|
|Veggie Platters||1 Large Platter||10 Guests|
|Main Dishes||1.5 Servings||1 Guests|
|Sides||1.5 Cups||1 Guest|
|Cake or Pie||1.25 Slices||1 Guest|
|Ice Cream||1 Gallon||10 Guests|
WHAT ARE THE CUSTOMER SERVICE HOURS FOR THANKSGIVING WEEK?
- Monday, November 19: 6:00AM-1:30AM
- Tuesday, November 20: 6:00AM-1:30AM
- Wednesday, November 21: 6:00AM-1:30AM
- Thursday, November 22: 6:00AM-12:30AM