FreshDirect Gift Box
Frequently Asked Questions

FreshDirect offers the best in fresh groceries, like first-pick produce, never-frozen meat, just-caught seafood, and locally-made goods—delivered to your door up to 7 days fresher than the store. With an invite from a current customer, you can try us out with a free box of our most delicious goods. Read on for more details.

Is there a catch?

Not at all. Your friend knows you’ll love FreshDirect, so we’re giving you a taste of some of our freshest, most delicious food. There’s no obligation to continue. But once you try us, we bet you’ll be hooked.

Can I claim a free box even if I don’t have an email invite?

No. You must be invited by a friend. Once you are invited, you will receive an email from FreshDirect with a link to claim your gift. You must use this link to receive the box free of charge. When redeemed accordingly, you will see a $0.00 price for the box at checkout. If you do not use the link in the email or access the gift box page via other means, the discount will not be applied and the full price will be reflected in your order total at checkout.

Do I have to create an account?

A FreshDirect account is required to schedule a delivery time and for updates. It’s quick and totally free.

Will you sell my data?

Never—We take privacy very seriously. Read our Privacy Policy for more info.

Where does your food come from?

FreshDirect is different from other grocers. We work directly with the people who grow, raise, and make your food. From the farm, it just makes a quick stop at our Bronx headquarters before it’s delivered to you—arriving up to 7 days fresher than the store.

Do I have to provide a credit card?

We require a credit card as part of our standard checkout and delivery process. For your gift order, no charges will be made to your card.

Why is a price shown for my gift?

This is simply for display purposes. Your gift is completely free of charge as long as you use the link in the email that was sent to you. When checking out, you will see a $0.00 order total.

Does FreshDirect deliver to me?

FreshDirect delivers to select areas within NY, NJ, CT, and PA. To see if we deliver to you, please check your ZIP code here.