Can I reschedule or cancel an order?
You can reschedule or cancel anytime before your order's cutoff deadline (listed in your confirmation email—times differ by location).
To reschedule: Go to "Modify Order" and select the Timeslot Options to pick a new timeslot.
To cancel: Go to "Order History" and select "Cancel Order" on the order you want to cancel.
Late cancellations: Cancelling after the deadline incurs a restocking fee at 100% of perishable item costs plus 25% of packaged goods (excluding fees and tax). Still can't accept your order after the deadline? Visit our Help Center to speak to our Customer Service team.