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Welcome to Help

Welcome to FreshDirect
need help?

Dedicated specialists are standing by to help.
Contact us at service@freshdirect.com
Call us: 1-866-283-7374.
En español: 1-212-897-3797.
We're here Monday through Sunday, 6:30 AM to 12:30 AM.

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Check below to find the fastest answers to our top customer concerns.

FAQs

Scan our Frequently Asked Questions to get info on sign-up, delivery and everything in between.

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contact freshdirect

FreshDirect Customer Service is standing by to answer your questions, seven days a week.

The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.

We're here Monday through Sunday, 6:30 AM to 12:30 AM.

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2. Enter Your Contact Information

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The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.

We're here Monday through Sunday, 6:30 AM to 12:30 AM.

You may also call us at 1-866-283-7374.
En español: 1-212-897-3797.
We're here Monday through Sunday, 6:30 AM to 12:30 AM.
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Our Freshness Guarantee
100% satisfaction with every
product, every time.