Skip to Content
Visit Foodkick Store



Welcome to Help

Welcome to FreshDirect
Dedicated specialists are standing by to help.
Contact us at service@freshdirect.com
Call us: 1-866-283-7374.
Para ayuda en español, llame de Lunes a Domingo, de 8:00 AM a 6:00 PM, al 1-212-897-3797.

Search

quick links

Check below to find the fastest answers to our top customer concerns.

FAQs

Scan our Frequently Asked Questions to get info on sign-up, delivery and everything in between.

Learn More

contact freshdirect

FreshDirect Customer Service is standing by to answer your questions, seven days a week. The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.

1. Enter Your Message

* Required information

2. Enter Your Contact Information

* Required information
We generally respond within 1 to 3 hours during our business day.
We're here:
Monday through Sunday, 6:30 AM to 12:30 AM
You may also call us at 1-866-283-7374.
Para ayuda en español, llame de Lunes a Domingo, de 8:00 AM a 6:00 PM, al 1-212-897-3797.
Customer Agreement
All the details about what to
expect when you shop with us.
Privacy Policy
We keep your account secure and
your information private.
Our Freshness Guarantee
100% satisfaction with every
product, every time.



About Us Food Safety Careers At The Office Recipes Blog Gift Card
Home   |   Your Account   |   Help/FAQ   |   Contact Us
© 2002 - 2017 Fresh Direct, LLC. All Rights Reserved.

Privacy Policy  |  Customer Agreement  |  Platform Terms of Use