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    Welcome to Help

    Welcome to FreshDirect 

    Dedicated specialists are standing by to help.
    Contact us at service@freshdirect.com
    Call us: 1-212-796-8002 in the New York area, 1-215-825-5726 in Philadelphia.
    Para ayuda en español, llame de Lunes a Domingo, de 8:00 AM a 6:00 PM, al 1-212-897-3797.

    FAQs
    Scan our Frequently Asked Questions to get info on sign-up, delivery and everything in between.
    CONTACT US
    FreshDirect Customer Service is standing by to answer your questions, seven days a week. The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.
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    CLEAR
    We generally respond within 1 to 3 hours during our business day.
    We're here:
    Monday through Sunday, 6:30 AM to 12:30 AM
    You may also call us at 1-212-796-8002 in the New York area, 1-215-825-5726 in Philadelphia.
    Para ayuda en español, llame de Lunes a Domingo, de 8:00 AM a 6:00 PM, al 1-212-897-3797.
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